To return or exchange your gift selection please follow the instructions included with your package.
Merchandise will be available for refund, or exchange (excluding any shipping charges) providing it is returned in the same saleable condition as when purchased, within 30 days of the date of purchase and if accompanied by the original sales receipt, packaging and all documents including certificates. Refunds will be issued to the original form of tender. CLICK for more information
Free Ring Sizing Refresher
At time of order we agreed to pay for the first ring sizing (£55) and you agreed to pay the postage and insurance both ways. (Para 7 of T & C). That's circa £7 at your post office to send it to us and £14 paid securely via this form for the insurance and returned postage. However if yours is a recent purchase we have provided a silver, post paid Special Delivery packet to make it really easy. You will need to pay a small surplus for extra compendation cover up to £2,500. Our insurance covers you for higher amounts, assuming and only when you take at GPO cover to £2,500. We will have it back to you by return of post. Subject to the usual caveats of course.