diamond_order_tracking

Why hasn’t there been any movement for a few days?

If you have not had a call then there is NOTHING TO WORRY ABOUT everything is under control and there is no threat to your delivery date.

The order tracking status will not change everyday, hand-making jewellery is a stop-start process. As each process is completed the piece joins the queue for the attention of the next specialised craftsmen.

Items will only progress to the next stage when the craftsman is 100% satisfied with his work. He will take as long as he needs – while respecting your delivery date.

There is NO set time for each process, some procedures take longer than others.